Terence Bunch

IT Professional For Hire

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Skills That I Have To Offer:

  • Technical Support
  • Help Desk
  • PC Troubleshooting
  • Microsoft Windows
  • Network (WAN/LAN) Troubleshooting
  • Network (WAN/LAN) Monitoring
  • Cisco Routers/Switches
  • Foundry OS (Foundry Certified Network Engineer)
  • VPN
  • Internet Security Analysis
  • Unix
  • Remedy
  • TCP/IP
  • BGP
  • DNS
  • FTP
  • Telnet/SSH
  • Email
  • Web
  • Solaris/SunOS
  • Internet Research
  • HTML
  • JavaScript
  • Perl
  • Documentation
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Employee Management
  • Employee Training
  • Graphics Design
  • Web Design
  • PHP
  • MySQL
  • Macromedia Flash
  • Dos
  • Windows 3.x
  • Windows For Workgroups

Experiences I Have Had:

While Employed at AT&T Enhanced Network Services (03/1998 - 12/2001)

  • Supervised technical support team in the Network Operations Center
  • Consistently provided professional technical support to various levels of customers, peers and executives
  • Earned "Foundry Certified Network Engineer" certificate
  • Provided key information concerning the "Code Red" virus by perfoming extensive research and testing
  • Member of Y2K readiness team
  • Promoted from level 1 tech to supervisor within first year and was promoted to Network Security Analyst six (6) months later
  • Wrote numerous Perl scripts to assist team members in performing daily tasks

While Employed at First Virtual Holdings, Inc. (01/1997 - 12/1997)

  • Member of software transition team, performing software testing and web site testing
  • Consistently provided professional technical support to various levels of customers, peers and executives
  • Promoted from technical support to systems administrator within 4 months
  • Selected to attend meetings in lieu of my supervisor in order to prepare for management role
  • Wrote numerous Perl scripts and simple Tk/Tcl scripts to automate log analysis

While Employed at LaunchSite, Inc. (01/1996 - 11/1996)

  • Led team of developers and artists
  • Acted as primary technical and artistic contact with clients
  • Designed numerous web sites and graphics
  • Designed numerous printed material layouts such as flyers, advertisements, logos and business cards
  • Performed market research for clients
  • Analyzed server logs for traffic analysis, security breaches and system performance

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